Kelly Esidore loves that her IT job keeps her on her toes | Worker Bears

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Kelly Esidore
Kelly Esidore

It takes a lot of people to make Mercer University the institution that it is. The students have and always will be the lifeblood of our University, but Mercer wouldn’t be Mercer without expert faculty members to pass on their knowledge and highly skilled staff members to manage day-to-day operations. Our “Worker Bears” series highlights the Mercer employees who work tirelessly, often behind the scenes, to care for our University and our students.

Meet Kelly Esidore

Title: Audio visual specialist for the Audio Visual/Information Technology department on the Atlanta campus

How long she’s worked at Mercer: Five years

What she does: “I troubleshoot audio visual issues in mediated rooms, assist instructors with training for video conferencing and live streaming/recording software and set up the audio visual equipment for all events,” she said.

What she loves move about her work: “I love being able to help people. I also love that this job keeps me on my toes and makes me think. When an instructor has an issue at the beginning of class, I have to be able to troubleshoot and solve it pretty quickly, so I don’t take away from any of their class time,” she said.

“My favorite events to set up and work are the bigger events like the white coat and pinning ceremonies. I know what a big accomplishment it is, whether it is the white coat ceremony, and (students are) just starting off their journey or the pinning ceremony and graduating. These ceremonies are important and mean a lot to both the students and their families, and it makes me happy to be involved.”

 

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Andrea is a digital content specialist at Mercer. She creates and maintains written and multimedia content for primary University web pages. She ensures a consistent, University “voice” throughout various forms of online communications platforms. She also plans and executes campaigns for the primary official Mercer University social media accounts.